Privacy Statement
Effective Date: July 1, 2026
Patients Not Prisoners respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, how we protect it, and the choices you have regarding your information.
Who We Are
Patients Not Prisoners is a nonprofit organization dedicated to ensuring that individuals living with mental illness receive proper care, compassion, and treatment instead of being criminalized or incarcerated. They are dedicated to mental health. Our website is intended to provide information, resources, volunteer opportunities, donation options, event updates, and ways to contact our organization.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
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Name
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Email address
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Phone number
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Mailing address, if provided
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Information submitted through contact forms
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Volunteer interest or application information
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Event registration information
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Donation-related information
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Email subscription preferences
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Messages, comments, or inquiries you submit through our website
We may also collect limited website usage information, such as pages visited, general traffic patterns, browser type, device information, and how visitors interact with our website. This information helps us understand and improve our website.
Sensitive Information Notice
Please do not submit sensitive medical, mental health, legal, financial, Social Security, insurance, or emergency information through our general website forms. Our website forms are intended for general contact, volunteer coordination, donations, event registration, and nonprofit communications.
Patients Not Prisoners is not a medical provider, law firm, crisis response service, or emergency service. Information submitted through our website does not create a medical, legal, counseling, or professional relationship.
If you are experiencing an emergency, call 911 or contact an appropriate crisis support service.
How We Use Information
We may use the information we collect to:
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Respond to your questions, requests, or messages
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Provide information about our nonprofit, programs, events, and resources
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Coordinate volunteer opportunities
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Process donations and maintain donation records
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Send email updates, newsletters, or other communications when you have opted in
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Manage event registrations or participation
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Improve our website, outreach, and communications
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Maintain internal records
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Comply with legal, accounting, tax, or reporting obligations
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Protect the safety, rights, and security of our organization, website visitors, volunteers, donors, and community
Email Communications
If you choose to receive email updates from us, we may send you organizational news, volunteer updates, support resources, event information, fundraising messages, or other nonprofit communications.
You may unsubscribe from our email communications at any time by using the unsubscribe link included in our emails or by contacting us directly at patientsnotprisonersfl@gmail.com.
Submitting a contact form does not automatically enroll you in email marketing or newsletter communications unless you choose to opt in.
Donations and Payment Processing
If you make a donation through our website, your payment information may be processed by a third-party payment processor. We do not store full credit card numbers on our website or in our internal records.
Donation records may be maintained for accounting, tax, legal, donor communication, and nonprofit reporting purposes.
Third-Party Service Providers
We may use trusted third-party service providers to help us operate our website and nonprofit activities. These may include website hosting platforms, form tools, email marketing platforms, donor management tools, payment processors, automation tools, analytics providers, and data storage systems.
These providers may process personal information only as needed to provide services to us.
Examples of service providers we may use include:
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Website hosting and form providers
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Email communication platforms
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Donation and payment processors
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Volunteer or contact management systems
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Automation tools
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Website analytics tools
Cookies and Website Analytics
Our website may use cookies, analytics tools, or similar technologies to understand how visitors use the site, improve functionality, measure traffic, and improve our communications.
You may be able to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
How We Share Information
We do not sell personal information.
We may share limited personal information only when necessary to:
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Operate our website and nonprofit programs
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Work with trusted service providers
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Process donations
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Send communications you have requested or opted into
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Comply with legal obligations
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Protect safety, security, rights, or property
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Respond to lawful requests from public authorities
We do not intentionally share personal information for unrelated commercial purposes.
How We Protect Information
We use reasonable administrative, technical, and organizational safeguards to protect personal information. These may include limiting access to authorized individuals, using password-protected systems, enabling multi-factor authentication where available, and working with reputable third-party service providers.
No website, online form, email system, or electronic storage method is completely secure. For this reason, we encourage visitors not to submit highly sensitive information through our general website forms.
How Long We Keep Information
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, coordinating volunteers, processing donations, maintaining records, complying with legal obligations, and supporting nonprofit operations.
We may retain donation, accounting, tax, and legal records for longer periods when required or appropriate.
Your Choices
You may contact us to:
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Ask what personal information we may have about you
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Request that we update or correct your information
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Ask us to delete your information, subject to legal, accounting, or operational requirements
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Unsubscribe from email communications
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Update your email preferences
To make a request, contact us at patientsnotprisonersfl@gmail.com.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
Links to Other Websites
Our website may include links to third-party websites, resources, social media pages, or partner organizations. We are not responsible for the privacy practices, content, or security of those external websites. We encourage visitors to review the privacy policies of any third-party websites they visit.
Data Security Incidents
If we become aware of a data security incident involving personal information, we will take reasonable steps to investigate, secure the information, and provide notices when required by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. Your continued use of our website after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Patients Not Prisoners
52 Tuscan Way Ste 202-152 St Augustine, Fl 32092